Testimonials
Friend by name,
Friendly by nature

Jake Friend


Real Stories from Satisfied Clients
Friend by name,
Friendly by nature
Customer Story: James Shares His Friendly Plumbing Experience
Roosters supporter James called Friendly Plumbing after having a problem with the sink at his Randwick home.
The team spoke with James about the job and explained his options before Max visited. James was pleased with the communication, Max’s skill and the care taken inside the property.
“We had a problem with our sink and called Friendly Plumbing. Could not have been happier.”
James also said Max worked efficiently and left the area spotlessly clean.
For James, the experience was not only about getting help with the sink. It was also about being kept informed and having his home treated with care.
Customer Story: Wil’s Sewer Issue Cleared in Redfern
Wil needed help with a sewer issue at his Redfern property that turned out to be bigger than he first expected.
The Friendly Plumbing team attended, worked through the problem and got the issue cleared. Jake Friend later returned to hear how Wil found the experience.
“Friendly, professional, and hardworking.”
If Wil’s sewer problem had been left unresolved, wastewater could have backed up through the drains and caused an overflow around or inside the property.
Customer Story: Pipe Relining Repairs a Tree-Damaged Drain at a Plumpton Home in Sydney
A Plumpton homeowner called Friendly Plumbing when a blocked drain stopped the sewer line from flowing properly. A camera inspection found tree roots inside the pipe and a broken connection near the sewer access point.
Our team showed the homeowner the camera footage, explained the damage and outlined the cost before using pipe relining to repair the damaged section from inside the existing pipe. The sewer and sink lines were also cleaned.
The homeowner appreciated the clear communication, on-time arrival and care taken inside his home.
“Before the plumber came, you kept on messaging me, and he sent me his tracking. I checked my watch – spot on, he was there.”
He also said:
“I didn’t have to do anything. They put everything back where it was, and the place was so clean.”
“Thank you, Jake. Thank you for your service. I recommend Friendly Plumbing. Anybody, if they need a plumbing job, contact Jake and Tom will be there.”
Customer Story: On-Time Service Clears a Blocked Drain at a Plumpton home in Sydney
A Sydney couple called Friendly Plumbing when a blocked drain stopped water from moving properly through their drainage line.
They wanted a plumber who would arrive when promised, inspect the problem and complete the work properly. Our team arrived on time and carried out the drainage work needed to clear the blockage and restore the flow.
The homeowner was pleased with the prompt service and successful result.
“Very, very happy with the promptness of my service. You guys were on time.”
He also said:
“The job was done successfully and, I’ve got to say, given the price is right, I highly recommend Friendly Plumbing to anybody who’s got an issue with their plumbing services.”
